Popular Articles

31. Adding Patient Weights

    Last Updated: 01/08/2025 in Treatment Add Treatment
    Summary A patient's weight can be added through the Patient Details screen, from any of the Day Lists, from the Treatment screen or the Reception screen. This functionality allows you to add a patient's weight to their treatment history ...

32. Devices and Printers

    Last Updated: 31/07/2025 in System System Tools
    Summary Devices and Printers are defined in the system to dictate system behaviour such as printing labels and opening tills. You can choose to define a Profile by a physical machine or by a generic location, for example 'Godalming Reception' ca...

33. Scheduler

    Last Updated: 31/07/2025 in System System Tools
    Summary The Scheduler is a utility used to view and control which schedules are running (VetXML polling, SMS Schedules etc). This screen is maintained by the MWI Technology Support Team.  Details Viewing the Scheduler Navigate to Administrat...

34. User Creation

    Last Updated: 31/07/2025 in System Users
    Summary This page of the manual is a guide to user creation within Merlin. Details A User is an identity which can be used to log in to and access different areas of the software system depending on access-rights assigned to that user. This is ...

35. User Profiles

    Last Updated: 04/08/2025 in System Users
    Summary Merlin remembers certain preferences of the "logged in" user, unlike system settings which are user specific and not system or site specific. These saved preferences are known as 'Profile' and can be found in the User Icon menu in the to...

36. Barcode Scanning

    Last Updated: 30/07/2025 in Treatment Add Treatment
    Summary As an alternative to adding treatment using the methods documented in Adding Treatment , items can be scanned using a hand-held device.  In order to use this functionality, barcode data will need to be imported into Merlin . Details...

37. Logs

    Last Updated: 31/07/2025 in System System Tools
    Summary Logs can be selected from the Administration menu and is broken into two sections, Login History and Error Logs.  Details Login History Login History can be accessed via Administration >  Logs >  Login History. This screen displays a...

38. User Icon

    Last Updated: 11/08/2025 in Top Tool Bar
    Details The User Icon is a new area of Merlin and sits in the top right hand corner of your screen in the site banner.  The initial(s) are that of the user currently logged in. When you click on the User Icon you are presented with the follow...

39. Re-initiate Reminders

    Last Updated: 31/07/2025 in System System Tools
    Summary Re-Initiate Reminders is a utility used to maintain Codes with Reminders assigned. This tool ensures that all reminder types are overriding the correct reminder types. For information on Reminder Types, see: Reminder Libraries Details...

40. User Administration

    Last Updated: 04/08/2025 in System Users
    Summary This sheet provides information on user administration and password policies. Details Password Complexity Requirements Passwords must meet the following complexity requirements: Not contain the user's account name or parts of the ...

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