Top Tips

Adding a new colour To add a new colour navigate to Administration>Patients>Colours>Colours. The Colours screen will load, in the top row you can type the 'Name' and 'Description', once this has been filled in tick the 'Systems' box ...

Adding a New Breed To add a new breed go to Administration>Patients>Breeds>Breeds Add in the new breed, making sure that the systems tick box is ticked and click 'Save'  Press F5 to refresh Merlin. This breed now needs linking to the cor...

Adding a Town To add a new town into Merlin. Navigate to Administration>Clients>Town Next enter the town in the top line and tick the 'System' tick box. Click F5 to refresh Merlin Note - This may take 24hours to take effect ...

Creating Default Appointment Reasons To add an appointment reason to Merlin, Navigate to Administration>Appointments>Appointment Reasons. The 'Appointment Reasons' screen will open, from here you can use the filter to show only the 'Appointme...

Create a New User To create a new user, navigate to Administration > System > Security. 2. Click 'Add' on the right hand side and you'll be presented with the new user workflow.   User Name  = The name the user will log in as. Pass...

Log off Users Users can depending on their permissions  view and manually log off other users. Navigate to Administration>System>Devices>Log off users. From here you can see all the logged in users. Select a user and click on 'Logout Sele...

Resetting a Password If a user needs to reset a password as they have forgotten the current one. A user with Administration permissions can navigate to Administration>System>Security to change it on their behalf.  Select the user and click on ...