New Articles

  1. Wholesale Admin

    Summary This area of Merlin is used to configure your practice's Wholesale Account settings. Details Configuring Wholesale Admin Navigate to Inventory  > Wholesale . Select the ' Wholesale Admin ' button.     Select the ...
  2. Barcode Scanning

    Summary As an alternative to adding treatment using the methods documented in Adding Treatment , items can be scanned using a hand-held device.  In order to use this functionality, barcode data will need to be imported into Merlin . Details...
  3. Adding Treatments

    Summary The 'Add Treatment' tab of the treatment Screen is used to add clinical and non-clinical work to a patient's Treatment History. This screen is used for billing, storage of clinical history, production of estimates, addition of treatment i...
  4. Clinical Notes

    Summary Clinical Notes can be added to the patient's record when adding treatment. There are two methods of adding clinical notes: The SOAP Method - History (subjective), Examination (objective), Diagnosis (assessment) & Plan. Personalised...
  5. Treatments - Composites

    Summary Composite Treatments are a means of selling several items/services automatically when a trigger or 'Parent' item is dispensed in the add treatment screen. This is a useful way to sell ‘Bundles’/'Packages'. Composite Treatments are co...
  6. Document Management

    Summary In the Treatment screen, you are able to generate and attach documents to the patient's Treatment History. This can be achieved in multiple ways. Details Using Document Management When in the Treatment screen, select the ' Doc Mgmt '...
  7. Manual Treatments

    Summary A Manual Treatment   is a treatment that can be added when you have no existing treatment code stored within code entry. Creating a Manual Treatment allows you to specify a Description, Price (net or gross), a quantity and a VAT rate for...
  8. Treatment Options

    Summary When adding an item through the Add Treatment tab of the Treatment screen, certain items will have treatment options associated dependent on their  configuration in Code Entry . Dispensing a Treatment Label When a product is dispen...
  9. Adding Patient Weights

    Summary A patient's weight can be added through the Patient Details screen, from any of the Day Lists, from the Treatment screen or the Reception screen. This functionality allows you to add a patient's weight to their treatment history ...
  10. Estimates

    Summary The Estimates tab within the Treatment screen is used to view, print and process created estimates. Estimates are created in the 'Add Treatment' screen. Details  Create an Estimate Navigate to the Add Treatment  Screen (Treatment > ...

Looking for more information?

Head into our support portal page where you will find various ways you can reach our dedicated customer support team.

Discover more about MWI Animal Health
Meet your Merlin Product Consultant Team
Continuous CPD Learning with Vet Sphere Academy